Shipping policy

Digital Products

• Digital certificates and downloadable products are delivered instantly via email after purchase confirmation.

• No shipping costs apply.

Physical Products

• Orders are processed within 3–5 business days.

• Estimated delivery times:

  • Europe: 7–14 business days

  • International: 14–30 business days

• Delivery times are estimates and may vary depending on postal services and customs clearance.

• Due to current U.S. customs regulations, we are temporarily unable to ship physical products to the United States.

Customs and Import Taxes

• Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Damaged or Lost Items

• While we take great care in packaging, we are not responsible for delays or damages caused by postal services. If your order arrives damaged, please contact us with photos within 7 days of delivery to arrange a replacement or solution.